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Shipping / Delivery Policy

  • Free Shipping duration will be 4-5 working days
  • Processing Time for all orders is usually 24hrs to 48hrs.

If I return a product on my own do I get back the shipping charges?

Once you incur courier charges please email us the scanned copy of the receipt within 10 days of the return. We will refund your courier charges up to a maximum of Rs 100 per kg. If you are unable to send the scanned copy of the receipt within 10 days of the return request, we will refund you a flat Rs 60 against the courier charges. Refunds for courier charges are always in the mode of MYGIFTMART vouchers which can be redeemed on your future purchase.

 

Why my order was undelivered and returned to warehouse?

Your order was undelivered and Returned to Origin due to any of the following reasons- Non-Serviceable Location / Incomplete Address / Wrong Pin Code / Consignee not available / Army area. In this case, you will not receive any refund; however, we will re-ship your order.

 

What if my order is undelivered?

If your product remains undelivered, you can register your complain with our Customer Support Team within 30 days from the Date of Shipment. However, if you fail to register a complaint within 30 days for the non-delivery of your order then mygiftmart.com will not be responsible for it and will not make any refund credits to your account.

For any other queries, all you need is to drop a call at (+91) 8884445605 / 06 or you can also drop an email at info@mygiftmart.com.

 

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